CARPET MASTERS LDN
Established for over 25 years, Carpet Masters of London required a modern website and social media marketing to increase their online presence
Role
Web Design, Design, Strategy
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Re-imagine
Transforming the aged and redundant website to enhance online presence and align with current industry standards. Key features required the integration of CTA functions to optimise navigation ensuring a smooth customer journey.
Approach: The redesigned website focuses on delivering a seamless user experience through intuitive navigation and well-organised, informative content across multiple pages.
Holistic Development
Collaborating with the client, we established a support plan to develop and manage the store’s social media accounts. A strong social media presence is essential in today’s digital landscape, driving traffic, building brand awareness, and fostering customer loyalty.
Aftercare
Reports and key analytics are provided weekly to strengthen customer retention and enhanced digital presence. This involved several sessions on integrating automation tools to streamline communication with the existing customer base and to attract new customers.
These efforts have laid a strong foundation for sustained growth with online and offline communication.